MADISON, WI (WSAU) — The state Department of Motor Vehicles is warning residents about text message scams that have tricked some into providing personal data such as credit card numbers to hackers.
The messages start as a single text message claiming to be from the DMV asking the recipient to clarify some information, such as the account used to make a recent payment or personal data. These messages often contain a link that will open what appears to be an official DMV site, but it’s not. “Customers always need to be vigilant online,” DMV Administrator Kristina Boardman said in a press release. “Don’t reply or call the number from unknown texts. And don’t be fooled by panicky wording in the message. To be sure, you can always start at wisconsindmv.gov, give us a call or drop us an email to confirm.”
Boardman adds that nearly all DMV transactions can be handled online, but customers should always double-check to make sure they are doing business with the official DMV website, which ends in .GOV.
Other websites may look official but at best will charge you extra for services that are provided free by the DMV. At worst, they’ll compromise your private data.
If you have questions about a vehicle registration or any other DMV-related issues, you should call or email the DMV directly and never respond to phone numbers or emails that look suspicious.