By Suzanne McGee
(Reuters) – Charles Schwab & Co. said that high trading volumes and a technical issue with a key vendor triggered temporary outages on its trading platform on Monday, a day when its customers rushed to navigate an outsize market selloff.
A spokesman for the firm didn’t identify what kind of technical issue hampered the ability of Schwab clients to log on to their accounts, or name the vendor.
“A combination of higher volumes and a technical issue with a key vendor affecting our systems, led to log-on issues and call wait times that were longer than we expect,” the spokesman said in an emailed statement, adding the issues were resolved and “platforms are fully available.”
(Reporting by Suzanne McGee; editing by Megan Davies)
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