RHINELNADER, WI (WSAU-WXPR) — The scammers are back at it again.
Officials with Wisconsin Public Service say they’ve been made aware of dozens of calls made by scammers pretending to be WPS agents, trying to get their hands on some of your hard-earned money. Matt Cullen is a spokesman for WPS, he says they aren’t trying anything out of the ordinary but they have been fairly aggressive.
“They’ve been threatening customers with disconnection in as little as 45 minutes if a customer does not make an immediate payment,” Cullen told WXPR Radio in Rhinelander. He adds those aggressive tactics should be your first clue that the call isn’t actually coming from a WPS agent.
“Our customers should know our employees do not solicit payments in a threatening manner. We never require our customers to pay their utility or energy bill using a pre-paid debit or credit card. That’s another sign of this scam that has occurred over the last couple of days,” said Cullen.
If you do receive one of those calls and have questions about your account, Cullen says you always have the option of hanging up and calling WPS customer service directly. Anyone who answers the phone will be able to tell you if your account is in good standing and if anyone has tried to contact you.
